AI isn't only revolutionizing backend analytics and strategy; customer engagement has seen an unprecedented upgrade with AI tools. Chatbots are becoming more sophisticated, simulating human-like conversations while vastly improving customer service. According to
Arsturn, chatbots can be customized to provide instant responses to customer inquiries, leading to higher engagement rates and better customer experiences. By embedding chatbots in websites, businesses can enhance their service availability, answering FAQs, providing product recommendations, and guiding customers through their purchase journey—all without human intervention.