A quick glance at the
DeepSeek API Docs shows numerous complaints from frustrated users unable to create accounts. Users received error messages like "Login failed. Email domain currently not supported for registration." This has led to a sense of annoyance as it hinders the onboarding process. Affected users, understandably, expressed their concerns across various platforms, including
Reddit and community forums.
The type of email service provider seems to greatly influence the registration process. Many individuals have found success by switching to a different email service, while others continue to struggle with
error codes and non-responsive support channels. As you might expect, when tech fails, the community responds with a mix of curiosity, confusion, and humor. Some users have even taken to creating threads like "
Why can't I register with my email?" to share their frustrations and seek support from fellow DeepSeek enthusiasts.
One of the reasons these email issues have become so prevalent is the
explosive popularity of DeepSeek. Only recently, it became the number one downloaded app in the U.S. and UK, surpassing ChatGPT in the
Apple App Store. But as its user base expands, the platform seems overwhelmed. The sheer volume of registrations has led to a temporary halt in new user sign-ups to maintain the service's integrity.
As stated on DeepSeek’s
status page, “To ensure continued service, registration temporarily limited to certain user numbers.” Understandably, existing users may log in as usual. However, this can be frustrating for newcomers who wish to join the conversation.