One of the most exciting aspects of AI agents in healthcare is their capacity to automate administrative tasks, freeing healthcare professionals to focus on what they do best—patient care. According to a
survey conducted by Google & Harris Poll, it was revealed that clinicians are bogged down with 28 hours weekly on administrative work.
AI agents streamline scheduling appointments, verifying insurance, & even providing follow-up care instructions, thus reducing the strain on healthcare staffing. For instance,
Talkdesk has launched AI solutions to support various healthcare teams, including patient navigators & risk coders. This results in less room for error & more time for actual patient care.